Customer Dues & Collections
See who owes you money, and how much.
Keep dues from your notebook and today's bills with the same customer. Record money received in that customer's account.
This website has three languages. The shop app currently uses Hindi.
The beta is free · For fertiliser, seed and crop-care shops
Like your everyday shop work
Follow these 3 simple steps
Add each customer once
Enter their name and identification details. If the customer already exists, open their account instead of adding another name.
Add earlier dues from your notebook
Check the amount against your old register before entering it. This is an earlier balance, not a new sale today.
Record a payment when money arrives
Choose the customer, enter the amount and payment method. Check the remaining balance with the customer.
Videos are in Hindi
Watch this task explained
See all 7 videos →
Need to remind a customer about dues?
Check the balance and the customer’s permission. Krishi Udhar prepares the message; you press Send in WhatsApp yourself. Record payment separately when money arrives.
How to send a WhatsApp payment reminder →Before saving
Check the details once
A wrong name or amount can cause confusion later. Check against your customer and shop records.
- Have you added the same customer twice?
- Have you checked earlier dues against your notebook?
- Are the payment amount and method correct?
Your questions
What should I do if…?
Can I enter all earlier dues first?
Yes. Add your customers and enter their earlier dues. Select these same customers when making new bills.
Does a promise to pay reduce the dues?
No. A promise is a reminder. Dues reduce only when a payment is recorded.
What if I cannot find a customer's name?
Check the spelling and search first. Add a new customer only if they are not already registered, so the account does not get split.
Understand other shop tasks
Your notebook records, now in one place.
Add your shop first. Then add a customer and goods to make your first bill. Start with small steps.